Freestone Property Group

Company Overview:

Freestone Property Group is a technology-first property management company dedicated to streamlining operations and enhancing resident satisfaction. We leverage innovative solutions to provide superior service offerings. Freestone Property Group is an affiliate of Greenbrook Partners, a leading investment manager with over $2 billion in assets under management (AUM) and a portfolio encompassing more than 2,000 multifamily units across New York City.

Position Overview:

The Leasing Manager will oversee the leasing operations and lead a team of inside sales associates to ensure optimal occupancy rates across our multi-family properties. This role involves strategic oversight of leasing operations, pricing, marketing initiatives, deal flow, and a “can do” attitude necessary to get all leasing deals over the finish line. The successful candidate will demonstrate strong leadership skills, possess an expert-level understanding of all leasing systems/policies/procedures, understand market trends, and show a commitment to delivering top-tier customer service.

Key Responsibilities:

Leadership and Team Management:

• Lead, mentor, train and develop the inside sales team to achieve performance targets and maintain high levels of employee engagement.
• Create a collaborative environment that encourages open communication and teamwork within the leasing department.
• Provide direction, mentorship, and oversight to Inside Sales Associates, ensuring alignment with company values and goals.
• Act as a coach and resource for Inside Sales Associates, addressing challenges and fostering professional growth.
• Collaborate with the Director of Marketing and Leasing to identify training needs and develop professional development programs for the team.

Strategic Planning and Execution:

• Collaborate with the Director of Marketing and Leasing to develop strategic leasing plans and initiatives aimed at driving occupancy and revenue growth across the multi-family portfolio.
• Analyze market trends, rental rates, days on market, and competitor activities to inform pricing strategies and advertising efforts.
• Implement effective leasing strategies that align with overall company goals and enhance property visibility.

Operational Oversight:

• Oversee the leasing process from start to finish, ensuring compliance with company policies, Fair Housing regulations, and legal requirements.
• Monitor and refine the application process, background checks, and resident qualification standards to maintain efficiency, and make changes to these processes to instill a cycle of continuous improvement to the Inside Sales function
• Prepare and present reports on leasing performance, occupancy rates, and market analysis to the Director of Marketing and Leasing.
• Coordinate with the operations team to address upkeep and repairs as needed.

  Marketing and Advertising:

• Work alongside the marketing team to create and execute innovative marketing strategies to promote available units and enhance brand awareness.
• Work closely with the marketing team to develop targeted advertising campaigns across various channels, including digital platforms and local outreach.
• Evaluate the effectiveness of marketing initiatives and adjust strategies based on performance metrics and feedback.
• Ensure photography, listing descriptions and all additional marketing collateral meet corporate standards.

Client and Resident Relations:

• Establish and maintain positive relationships with prospective residents, addressing concerns and inquiries promptly and professionally.
• Gather feedback from applicants to continually improve leasing processes and community satisfaction.
• Work with the sales and operations teams to coordinate move-in/move-out processes and key transfer as needed.  

Qualifications:

•   Minimum of 2 years of experience in leasing, with at least 2 years in a managerial role.
•  Proven track record of successfully leading a team and driving performance.
• Expert understanding of leasing processes, market dynamics, and pricing strategies within the real estate industry.
• Detail-oriented and extremely organized.
• “Can do” attitude to do whatever it takes to get leasing deals closed and signed.
• Exceptional interpersonal and communication skills, with a customer-focused mindset.
• Proficient in Microsoft Office Suite, facility with Yardi’s Rent Café and CRM IQ products.

Compensation and Benefits:

• Competitive salary ($100,000 - $120,000) and the opportunity for quarterly, performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans with a generous employer contribution.
• 401(k) plan with a generous company match.
• Paid time off and holidays.
• Opportunities for professional development and career advancement within a dynamic and expanding organization.

Schedule:

·        Monday to Friday, 9:00 AM to 6:00 PM EST

·        One-hour lunch break